The VitalSigns Culture

What is a Company Culture?

Any group of people that spends time together toward a common goal automatically creates a culture. Sports teams, communities, street gangs, and even sets of friends build cultures, as do companies. If a company does not attempt to create and nurture a culture, one organically forms from the ground up which may, or may not, be good. Additionally, if a company develops a culture with selfish company goals in mind, it will never become real. As is often the case, the best solution lives in the middle. At VitalSigns, we create the framework and provide the tools to support a culture we want then allow it to organically grow within that framework based on the goals and values of our associates.

We are fully committed to a work-life balance that allows everyone to excel at work in a way that meets their desired lifestyle. We believe our work anywhere anytime philosophy brings out the best in people. We strive to understand the values of our associates and support them in all they do.

The Goals of Our Culture

While most companies set out to create a culture centered on valuing its people, many get lost along the way. Whether due to the physical size of the organization or a need to drive strategy and decisions toward profit, cultures often fall apart because of a lack of focus and intention. At VitalSigns, we know our culture is a collection of diverse individuals with a variety of values in life. Even with this, we remain committed to operating within a workplace environment that makes them each feel valued and rewarded in their role. We live now in an age of post-pandemic employment. Salary is no longer the top consideration of job seekers. In the new era, quality of life and company culture matter to people, which is why we want to come alongside our associates in finding the right combination of roles, benefits, and time commitment for them.

The Terminology of Our Culture (And Why It Matters)

A core piece of any culture is the language used to describe it. For example, VitalSigns does not have job descriptions. We have roles. This distinction matters to us because “job description” conjures a specific type of document in most people’s minds. One that simply does not accurately define employment at VitalSigns. We offer a variety of roles within our different teams, and each associate may choose to fill one or many of these roles at any given time. Associates may also change or add roles more easily at VitalSigns than many organizations because the concepts of departments and transfer requests do not exist. Nor do we require individuals to work on only one team, rather we encourage them to take on roles on a variety of teams if it appeals to them.

Here is some of the important terminology we use to define our culture:

• Associates – As you may have noticed above, this is what we call people who work at VitalSigns
• Roles– A particular set of responsibilities and associated tasks
• Teams – A collection of associates performing similar and/or related roles
• Stand-Ups – A tightly defined meeting designed to make the absolute best use of everyone’s time
• Required Time – A specific day/time that a particular role must be at work (virtual) or onsite (physical); majority of the work required by our defined roles can be completed anytime from anywhere, however, some roles may have certain times where individuals must be available to meet, communicate with customers, travel onsite, etc.

The Pillars of Our Culture

#1 Work Anywhere

• True virtual company since before the pandemic made it cool
• Co-working space near you provided if needed
• Minimal number of roles require on premise activities
• Company provides a laptop for all Part-time and Full-time associates
• Certain roles receive a cell phone 

#2 Work Anytime

• No set schedules or clocking in/out
• Teams and roles will determine any required time (pre-defined times an associate must be “at work”)
• Team leaders will work with all associates to fit any necessary required time within their desired schedules
• Communication tools and processes in place to support associates working with diverse schedules and in various time zones

#3 Team-Based

• Every role is associated with a team
• Associates are welcome to try new or additional roles at any point for any team
• Associates may be asked to learn and help out in additional roles
• Communication and leadership are completely team-based
• Stand-ups used to maintain team momentum
• No meetings

#4 Work-Life Balance

• Flexibility to do what you need to do, both professionally and personally, when you need to do it
• Communication and transparency from all associates are key
• Minimization of required time (pre-defined times to be “at work”) allows associates to best use their time across work and life responsibilities
• Work when you want to work and live where you want to live is the backbone of our culture

#5 Shared Values

• Let us know what is important to you outside of work and how we can help
• If we are not living up to our culture and values, we want to know
• Transparent, honest communication between all associates, especially leadership (Kind candor)
• Ask about lunch on the (virtual) deck with John, the CEO of VitalSigns

Additional Benefits

Full-Time Benefits

• Health insurance
• Disability insurance
• Retirement plan with employer matching
• Charitable contribution matching plan
• Unlimited PTO
• Ten paid holidays, including a week between Christmas and New Year’s
• Fully reimbursed business expenses (except home internet)

Part-Time Benefits (Requires min. of 20 hours a week)

• Charitable contribution matching plan
• Ten paid holidays, including a week between Christmas and New Year’s
• Fully reimbursed business expenses (except home internet)

Other Important Employment Notes

• Casual hourly and internships do not come with benefits
• All employment is W-2 based with VitalSigns handling employment taxes, worker’s compensation, etc.
• Paydays occur monthly on the 10th of each month (or first business day following the 10th)

Come Become Part of the VitalSigns Team

If our culture sounds like a good fit for you, we want you to come make it even better. Click the button below to explore our roles and learn how to apply to become part of our team. We hope to virtually meet you soon!